Description
Right now, the outbound message trigger app only supports SMS, Facebook, Instagram, call, and email.
Related Apps
Status
Ideas
Last Edited
Feb 14, 2025 1:50 AM
Add support for live chat events
Live chat example payload:
{
"type": "OutboundMessage",
"locationId": "ImrAl8zSxFqAEauFLEF8",
"appId": "67463def9453e011dc7d1f88",
"body": "Could you let me know when you would like to schedule the window repair service?",
"contactId": "HSuQvh2aoOvFvYHIXxIC",
"contentType": "text/plain",
"conversationId": "JLH9ZbvmJnJ6bj5V3rPI",
"dateAdded": "2025-02-01T23:46:38.000Z",
"direction": "outbound",
"messageType": "Live_Chat",
"messageId": "zoYKE0Z0V4rkRkGTZHSC",
"status": "delivered",
"source": "workflow",
"timestamp": "2025-02-01T23:46:43.052Z",
"webhookId": "03734e85-40c9-4707-b508-f6fb2e24b6fd"
}